Refund Policy

1. Return Eligibility

Unopened, unused products in their original packaging are eligible for return.

2. Return Window

You may request a return within 30 days from the date your order is received.

3. Non-Returnable Items

Opened or used products cannot be accepted for return for hygiene and safety reasons.

4. Step-by-Step Return Process

1. Contact our support team at (844) 902-7156 or support@paxodenaturalnewclarity.com within 30 days of the date received.
2. Provide your order number and the reason for your return.
3. Our team will confirm eligibility and provide return instructions.
4. Package the unopened item securely and ship it to our fulfillment center at:
   4711 34th St. N. Suite F, St. Petersburg, FL 33714
5. Once received and inspected, your refund will be processed to your original payment method.

5. Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

6. Refund Processing

Refunds are issued to the original payment method within 5–10 business days of the returned item being received and inspected.

7. Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 30 days of the date received and we will arrange a replacement or refund at no additional cost.

8. Contact Us

For any return or refund questions, reach us at (844) 902-7156 or support@paxodenaturalnewclarity.com.